D.D.J LLC - Live and Online Auctions

Auction Terms & Conditions Dear Diamonds and Jewelry LLC Terms & Conditions - All Rights Reserved 1. PLEASE READ ALL—Terms- All bidders at Dear Diamonds and Jewelry acknowledge that they have read these terms and conditions of sale and agree 100% to be bound thereby. All Bidders are legally bound to the terms and conditions of the sale once posting Bids. These terms cannot be changed or altered in any way. If you do not understand any of these terms or conditions, please ask a staff member for clarification before registering. Be certain that you want the item you are bidding on for the amount you are bidding. Note: All measurements are approximate and we do not take responsibility for mismeasurements. All Property Sold "AS IS", "WHERE IS", and "WITH ALL FAULTS". ALL PROPERTY IS BEING OFFERED AND SOLD IN ITS "AS IS/WHERE IS" CONDITION AT THE TIME OF THE AUCTION, WITH ALL FAULTS, INCLUDING ANY HIDDEN DEFECTS OF ANY NATURE. NEITHER AUCTIONEER NOR ANY SELLER MAKES ANY REPRESENTATIONS, WARRANTIES, OR GUARANTEES WHATSOEVER, EXPRESS OR IMPLIED, REGARDING THE NATURE, VALUE, SOURCE, AUTHENTICITY, FITNESS, MERCHANTABILITY, AND/OR ANY OTHER ASPECT OR CHARACTERISTICS OF SUCH PROPERTY. NO STATEMENT ANYWHERE, WHETHER EXPRESS OR IMPLIED, INCLUDING VERBAL STATEMENTS MADE BY AUCTIONEER, WILL BE DEEMED A WARRANTY OR REPRESENTATION BY AUCTIONEER OR ANY SELLER. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, THERE ARE NO WARRANTIES OF TITLE, NON-INFRINGEMENT, AUTHENTICITY, ORIGIN, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. YOU ACKNOWLEDGE AND AGREE THAT YOU CANNOT RELY ON, AND YOU HAVE NOT RELIED ON, ANY REPRESENTATION, WARRANTY, OR GUARANTEE MADE BY ANY SELLER OR ANYONE ACTING AS AGENT OF A SELLER (INCLUDING AUCTIONEER), ORALLY OR IN WRITING, ABOUT ANY LOT. YOU ACKNOWLEDGE AND AGREE THAT YOU HAVE HAD A FULL AND FAIR OPPORTUNITY TO INSPECT ALL LOTS, AND THAT YOU ARE RELYING SOLELY ON, OR HAVE WAIVED, YOUR INSPECTION AND INVESTIGATION (i) IN DETERMINING WHETHER TO BID, (ii) IN DETERMINING THE AMOUNT OF YOUR BID(S), AND (iii) IN BIDDING. IT IS YOUR RESPONSIBILITY TO DETERMINE CONDITION, AGE, GENUINENESS, VALUE, OR ANY OTHER DETERMINATIVE FACTORS REGARDING ANY LOT ON WHICH YOU BID. Bidder's Inspection; Adequacy of Description and Images. YOU are encouraged to inspect the Lot(s), or to have the Lot(s) inspected by YOUR agent or representative before bidding. By bidding, YOU acknowledge and agree that YOU have had a full and fair opportunity to inspect the Lot(s), and that YOU are relying solely on YOUR inspection and investigation, or that YOU have waived inspection and investigation, and that you have not relied on any statement, representation, warranty, or guaranty made by any Seller or anyone acting as agent or representative of a Seller (including Auctioneer), and any photographs or other images of Lot(s) are adequate for YOUR purposes. Payment Instructions: Upon receipt of invoice, purchasers must call our office (330-328-3275) to present a valid CREDIT CARD for payment, please note:All Credit card payment will have an additional 4% convenience credit card Processing fee. This is charge by the credit card prosecing company and must be paid by the buyer. invoices may not reflect this charge until credit card is charged. or other forms of payment required by auction house please note: WE WILL CHARGE ANY CREDIT CARD YOU HAVE ON FILE FOR INVOICES UP TO $1000 FOR THIS AUCTION Winning BIDDER FOR CUBAN LINK CHAINS AND BRACELETS, DIAMONDS RINGS OR INVOICES OVER $1000 and OTHERS SELECTED JEWELRY PIECES CAN ONLY BE PAID VIA SECURE FUNDS. BANK WIRE, CERTIFIED CHECKS, ACH, we reserve the right to ask for bank wire, certified check, ach, from anyone and for any item in our auction at our sole discredtion. Final sale prices are determined through Public Auction, with competitive Online Bidding we reserve the right set the final sales prices on any item on any auction, items may have silent reserves if reserve not met, invoice will not be created for those items. a bidder may have won an item but if that item did not meet reserve no invoice will be issue to winning bidder. INTERNATIONAL BIDDERS WILL HAVE TO WIRE TRANSFER FUNDS INCLUDING ALL FEES AND TAXES and SHIPPING COST. NO EXCEPTION We reserve the right to ask anyone and for any item for a secure from payment like bank wire, certified check, this is at our sole discretion and dependig on the amount of the invoice. Final sales prices are determined through Public Auction, with competitive Online Bidding- ALL SALES ARE FINAL except for the guarantees explicitly outlined below. There are no returns or refunds. no exception will be made, If an Exception is made a RMA must be issued to return an item. In the event of a return, the Buyer's Premium will not be refunded. Buyer is responsible for all return shipping and insurance. Please note that returns are not accepted on Vehicles, Art, Memorabilia, or other large or heavy items. All Gold, Sterling Silver Diamonds & Genuine Gemstones are electronically tested prior to being sold. In very rare occasions and sometimes it happens items at auction can be listed by mistake for what ever reason and they have already being sold, traded , given, gifted, or simply not available to deliver such item to lot winner. in that case a full refund will be issue. Purchase Terms: 18% buyer's premium will apply to all purchase's, 4% credit card processing fee to all invoices paid by credit card. Please note that the credit card that you place on file is the credit card that will be billed, and the address you provide is the shipping address where your items will be shipped to. The auction software uses a credit card verification system that validates credit cards and matching addresses, so ship to addresses cannot be changed. Florida residents subject to 7% sales tax. All auctions in the United States are considered to have reserve unless they are advertised as absolute, this auction is not absolute, and some pieces may or may not have reserve and may or may not be sold unless reserve is met. The auction company reserves the right to bid on behalf of the reserve price. Dear Diamonds and Jewelry uses a third-party software for online auctions. The auction company nor the software provider will be responsible for any interruption in service, errors, caused by any means including power failures or website outages. This auction is conducted electronically and relies on hardware and software that may malfunction without warning. The Auctioneer, in its sole discretion, may void a sale, suspend bidding and re-sell any item/lots that were affected by any malfunction. The decision of the Auctioneer is final as is the case in a live auction. NOTICE: Some purchases are not eligible for credit card payment and will require bank wire transfer. Wire transfer is due within 48 hours of the conclusion of the auction. The auction company, at their discretion reserves the right to cancel any purchase that is not paid in full within 48 hours METALS: Gold & Sterling Silver are guaranteed 100% genuine. DIAMONDS: Diamonds are tested on electronic Presidium Gem Testers. Opinions of size, color, clarity, cut and cutting style can vary greatly among experts and are not warrantied, diamonds are clarity enhanced, CVD diamonds or HPHT diamonds . All diamonds rings are CUSTOM ORDERS, THEY WILL TAKE UP TO 25 WORKING DAYS TO SHIP. RINGS ARE SENT TO BE MADE AND APPRAISED AFTER CUSTOMER PAYS FOR THEM AND FUNDS CLEAR. THEY ARE NOT ON HAND. SOMETIMES ALTHOUGH IS RARE SHIPPING COULD TAKE LONGER SPECIALLY ON HOLIDAYS DUE TO SHIPPING COMPANY DELAYS OUTSIDE OF OUR CONTROL. CUBAN LINK CHAINS ARE CUSTOM ORDER AND THEY ARE SENT TO BE HAND MADE AFTER CUSTOMER PAYS AND FUNDS ARE CLEAR, SOMETIMES WE MAY ASK FOR BANK WIRE PAYMENT ONLY THIS IS AT THE DISCRETION OF OUR AUCTION HOUSE COLORED STONES: Gemstones listed as "Genuine" are tested by Presidium Gem Testers and are guaranteed to have the chemical properties of a genuine gemstone. All colored gemstones are considered to have had treatments common in the marketplace such as heat, diffusion, lead glass and flux additives. 99.99% of all colored gemstones on the marketplace have had treatment. Colored gemstones without "Genuine" designation are untested and are considered to be synthetic, man-made or unknown in regards to the original origin of the stone. These stones cannot be warrantied and should be purchased for their aesthetic value. WATCHES: All time pieces sold by Dear Diamonds and Jewelry are pre-owned and guaranteed authentic. Watches are verified by professional watch makers by serial number and cross referencing the movement of the watch. We guarantee the movement of the watch, as that is all we can honestly warranty. We DO NOT warranty bands, bezels, crowns, dials, diamonds in the dial, gemstone in dial, crystals or any other parts making up a watch that could be after market. Simply put, pre-owned watches, much like a car can have a wide variety of aftermarket parts. If a pre-owned Lexus gets new tires, is it still a Lexus? The same is true for watches. CUSTOM ORDERS, THEY WILL TAKE UP TO 25 WORKING DAYS TO SHIP. Watches have silence reserve and ARE SENT TO checked and authenticated by a third party company for our security and yours and this will take a few days to have done once watches are received back from being throughly checked and authenticated we will ship them, sometimes we will have watch serviced, so they will be opened and seals will be change. this is left to our discretion, we give a full 30 days from the day you receive it to have verify anywhere you like, SOMETIMES ALTHOUGH IS RARE SHIPPING COULD TAKE LONGER SPECIALLY ON HOLIDAYS DUE TO SHIPPING COMPANY DELAYS OUTSIDE OF OUR CONTROL COINS & CURRENCY: Dear Diamonds and Jewelry LLC, Dear Diamonds and Jewelry LLC makes no warranty as to the condition of coins or currency. Coin grading varies greatly based on the experience of grading standards of the individual or grading company, it should be used as a guideline. Dear Diamonds and Jewelry LLC does not warranty any basis of grades. We Dear Diamonds and Jewelry LLC ( Also referred here as DDJ ) DO NOT guarantee currency grades on any of our lots. Please study photos carefully. Dear Diamonds and Jewelry may attempt to describe currency in advertising, on the internet, and in the auction. Any description referring to currency grade or condition is completely the subjective opinion of Dear Diamonds and Jewelry and Dear Diamonds and Jewelry makes no express or implied warranties based on the subjective descriptions of any currency being sold. We guarantee the authenticity of all currency being auctioned, but in no way guarantees the condition or grade of any currency being auctioned regardless of any subjective opinion put forth by DDJ. It is the buyer’s sole responsibility to be the judge of the currency grade/condition by the pictures provided. Buyers are further encouraged to contact DDJ with any questions prior to the start of the auction. Internet bidders acknowledge that they are not able to inspect the lots beyond photo examination and additionally by questions put to DDJ by telephone prior to the auction, and that such examination is not as good as if they examined it in person but its the only examination available since this is an Online Auction Only It is the Bidder’s responsibility to determine condition, value or any other determinative factor. DDJ shall endeavor to describe currency to the best of their ability. DDJ will not be responsible for any errors or omissions in the description of the merchandise. Bidder agrees that everything is sold as is and that they may not return any item they purchase for any reason. Bidder agrees that under no circumstances whatsoever will DDJ ever be liable to any bidder for any reason. All sales are final, no lots are sold on approval; placing a bid is a legally binding obligation. There are no returns or exchanges. All lots are sold as is. Due diligence to verify the condition and description of a lot is the sole responsibility of the Bidder prior to placing any bid. If either party alleges that the other party is in default under this agreement, then the dispute or allegation shall be submitted to binding arbitration in the State of Florida. DDJ shall select a neutral arbitrator. The arbitration process shall be initiated by either party requesting arbitration which must be served upon the other party by certified mail. Failure to participate in the arbitration is a default. Each party shall simply present their case (limited to a maximum of one hour for each party) to the arbitrator. The parties agree and acknowledge that they are completely waiving their rights to have the dispute heard in a court of law. The parties agree that the arbitrator shall have complete jurisdiction over the dispute and can issue an award to the prevailing party. Arbitration fees shall be paid by the party not prevailing in the dispute or as seen fit by the arbitrator. Any award determined by the arbitrator shall be binding and the prevailing party shall be awarded full reimbursement of its actual paid fees in connection with the dispute. By signing up to participate in a DDJ auction, Bidder specifically agrees to the dispute resolution specified in the foregoing paragraph as Bidder’s sole means to resolve any and all disputes which may arise with DDJ. By doing so Bidder specifically agrees that Bidder will not file a dispute of any kind with a credit card, PayPal or any other third parties. In the event that Bidder violates this provision, in consideration of DDJ’ approval of the application of the Bidder to bid in DDJ’ auction, Bidder confesses judgment to fraud having been committed by Bidder against DDJ and further agrees that Bidder is liable to DDJ for all damages, losses and costs, including time charges, resulting. Bidder’s bid at all times represents an irrevocable offer by Bidder to enter into a binding contract to purchase the lot in accordance with the specific provisions of the listing. APPRAISALS & OPINIONS OF VALUE: All values including appraisal prices and auction estimates are to be used as guidance and are not guaranteed by the auction company or the third-party appraisal company. No appraisal or auction estimate should be used as a suggestion of resell value. Opinions of value and quality of stones can vary greatly among "experts" based on current market conditions, availability in the market place, geographical location, gemological equipment types, method of grading and the evaluator's training. Such variances do not constitute any error on either evaluator. Dear Diamonds and Jewelry LLC does not warranty any opinion of value. Appraisal value should be considered for insurance purposes only, not actual value, as price varies greatly from retail locations throughout the world. Items should not be purchased with the expectation to resell for appraisal price or for profit. As is customary in the jewelry business, when items we have manufactured and are so similar in makeup that there is no difference in weight or appearance, a certificate may be duplicated for each piece that is manufactured and evaluated by the appraiser. There are several items in this auction that are brand new, manufactured items, and this process would be similar to the processes used by major chain jewelry stores that have several of a single item. we have manufacture pieces of same item and that why we offer them for sale every single week. While Dear Diamonds and Jewelry makes every effort to call to the attention of bidders the use of after-market parts in jewelry and watches sold, the use of such parts or stones shall not constitute a warranty or representation that the items are original in their entirety. These modifications, customizations, and alterations may impair the ability of the original manufacturer to repair such item or certify the item as authentic. Photography: All items are phoographed used a 10x high powered macr lens. Items are placed in a professional lighting studio box to enhance the lighting and represent natural lighting from the outdoors. It is important to note that items will appear in photos as if you are viewing them under a 10x loupe, and can look different (generally better) to the naked eye. Items are NOT edited or at all. Manufactured goods may be examined and appraised by the appraisal company in groups, with reports being issued reflecting their findings and views that are the same . Photographs used for the purpose of appraisals or auction listing may be used multiple times when an item is manufactured to have no noticable difference. PURCHASE TERMS: 18% buyer's premium will apply to all purchase's, 4% credit card convenience fee to all invoices paid by credit card. Please note that the credit card that you place on file is the credit card that will be billed, and the address you provide is the shipping address where your items will be shipped to. The auction software uses a credit card verification system that validates credit cards and matching addresses, so ship to addresses cannot be changed. Florida residents and other states are subject to 7% sales tax. Dear Diamonds and Jewelry LLC uses a third-party software software for online auctions. The auction company nor the software provider will be responsible for any interruption in service, errors, caused by any means including power failures or website outages. there are reserves for certain items and there are none for others that will depend on value of the item and the auction house will determine the ones that do and the ones that dont the reserve amounts are not shown and will not be shown and it will very depending on the item value, This auction is conducted electronically and relies on hardware and software that may malfunction without warning. The Auctioneer, in its sole discretion, may void a sale, suspend bidding and re-sell any item/lots that were affected by any malfunction. The decision of the Auctioneer is final as is the case in a live auction. PAYMENT: All items must be paid no more than 48 hours after auction has ended. if you need more time you need to contact Dear Diamonds and Jewelry at 330-328-3275 and make arregements. if no payment is received within 48 hours after auctions. items won will be forfeited. and Dear Diamonds and Jewelry can resale the item. In rare occasions some items auctioned will not be available after auction has concluded and winner has paid for such item, this happens in rare ocassion and it happens sometimes because it has been sold locally in our shop and since we are humans beings we can make mistakes, like I said its rare but sometimes it happens. and participating in our auction and placing a bid in any item you are agreeing to this and if it ever happens to you a full refund will be given, if this is not ok with you please do not bid on any non custom items. All custom items are always available since its a piece of jewelry made by us or for us like the cuban chain link, we fabricate a variety of items those ourselves and thats why its being offered week after week Approved payment types are Bank wire, Zelle, Cash App, Apple Pay, Cashier Check, Visa, Mastercard, American Express & Discover. SHIPPING: WE CAN ONLY SHIP TO THE ADDRESS IN YOUR ACCOUNT WITH HIBID. If you want it shipped to a different address you must call Hibid and change your address there and then we can ship it to you. this is for your protection and ours. All Items will be ship with insurance and the insurance will be equivalent to the amount of the invoice. If by any reason the package gets misplace lost damage or anything what so ever happnes to the package after it has been turned into shipping company we the auction house company are not responsible for this in any way shape or form and we are not liable in any way. and you agree to wait and help woth the claim process in order to get the insurance to pay for damages. IMPORTANT NOTE: we reserve the right to ask for wire funds instead of credit card payment.. Some Items will be sold under the condition that the only acceptable form of payment will be bank wire and cashier check, zelle, cash app, venmo, and this is due to various reasons and at our descretion and instructions will be included in the invoice IMPORTANT NOTICE: by siging up to our auction to bid and accept our terms and condition you are also agreeing to be added to our email list. to receive auction notices for upcoming auctions. IMPORTANT NOTE: When you register for your account you are assigned a unique username and password. You are responsible for bids made on your account. An online bid is a legally binding contract. If you feel your account has been compromised, it is your responsibility to contact Dear Diamonds and Jewelry LLC immediately to suspend your account. Final bids made from your account ARE NOT SUBJECT TO CANCELATION. By agreeing with these terms you are also agreeing to be added to our weekly mailing list.